Follow up while the call is still fresh, with SMS that respects opt-outs.
Xovra sends and receives two-way SMS through Telnyx, threads replies by phone number, and honors STOP requests. For email and WhatsApp it prepares drafts that open in your own apps.
After the call
Pick a follow-up channel
SMS
Sent through Telnyx from your organization's number
mailto: link opens a draft in your email client
wa.me link opens WhatsApp with the message prefilled
Opt-out
A reply of STOP adds the number to suppression
Illustrative layout. SMS requires a 10DLC registration completed by you with Telnyx. Email and WhatsApp open in your own apps.
Simple, honest follow-up
Two-way SMS
Send and receive text messages through Telnyx, with replies kept in conversation.
Opt-out handling
STOP, UNSUBSCRIBE and similar replies are detected and respected.
Email drafts
mailto: links open prefilled drafts in your own email client.
WhatsApp drafts
wa.me links open WhatsApp with your message ready to send.
What follow-up looks like in Xovra
SMS is built in. Email and WhatsApp are drafted for you and sent from your own accounts.
Send SMS
Send text messages to leads through Telnyx SMS from the numbers assigned to your organization.
Receive replies
Inbound messages come back into Xovra and are grouped into a thread for that phone number.
Opt-out detection
Keywords such as STOP and UNSUBSCRIBE are recognized so you stop messaging people who asked you to.
Auto follow-up after AI calls
A follow-up SMS goes out automatically after connected AI qualifier calls.
AI-written drafts
Claude or Gemini can draft the message using lead context, so it refers to the right business.
Rate limits
Sending is rate limited, and calling windows and attempt caps help you avoid over-contacting people.
From call outcome to message
Finish the call
Record the outcome with a shortcut or let the AI qualifier produce one.
Draft the message
Generate a short follow-up, or write your own using the campaign script placeholders.
Choose the channel
Send SMS through Telnyx, or open an email or WhatsApp draft.
Replies thread in
Responses to SMS appear under the lead's phone number.
Opt-outs honored
STOP-style replies are detected and the contact is suppressed.
Text the lead, read the answer
SMS runs on Telnyx, so messages leave from numbers that belong to your organization and replies arrive in the same place.
Outbound
Messages send through your Telnyx account and numbers.
Inbound
Replies are received and stored so you can respond in context.
Per-number threads
Messages are grouped by phone number, one thread per contact.
A simple SMS thread
out: Hi Sam, thanks for taking my call about your clinic website.
in: Sure, send me the details
out: Here is a short summary and a link...
Illustrative example for explanation only.
Stopping means stopping
SMS is regulated, and customers expect an opt-out to work. Xovra recognizes common stop keywords and puts those numbers on your suppression list.
Keyword detection
STOP, UNSUBSCRIBE and similar replies are treated as opt-outs.
Append-only suppression
The Do Not Contact list only grows, so numbers do not quietly drop off it.
10DLC registration
US application-to-person messaging needs 10DLC. You register with Telnyx, and Xovra does not do that for you.
Opt-out flow
inbound: STOP
detected: opt-out keyword
action: number added to Do Not Contact
future sends: skipped
Illustrative example for explanation only.
Use the apps you already have
Rather than pretend to be an omnichannel platform, Xovra prepares a draft and hands it to the app you already use.
mailto:
Opens your default email client with the message ready.
wa.me
Opens WhatsApp on web or phone with the text prefilled.
You press send
Nothing is sent without you, which keeps messages in your own voice.
How drafts are opened
email: mailto:lead@example.com?subject=...&body=...
whatsapp: https://wa.me/<number>?text=...
you review, edit and press send
Illustrative example for explanation only.
What Follow-Up & SMS is, and is not
A focused follow-up tool for cold calling, not a marketing automation suite.
What it does
- Sends and receives SMS through Telnyx
- Threads messages by phone number
- Detects STOP, UNSUBSCRIBE and other opt-out keywords
- Sends a follow-up SMS automatically after connected AI calls
- Drafts follow-ups for email via mailto: and WhatsApp via wa.me
- Applies rate limits and respects suppression lists
What it does not do
- Not automated multi-step sequences or drip campaigns
- Not a WhatsApp Business API integration
- Not an omnichannel platform: email and WhatsApp open in your own apps
- Not a replacement for 10DLC registration, which you do with Telnyx
- No email sending from Xovra servers
Questions about follow-up and SMS
Follow up the same day, without the busywork
Connect Telnyx, register for 10DLC, and let Xovra handle drafts, threading and opt-outs.
SMS requires 10DLC registration with Telnyx. Email and WhatsApp drafts open in your own apps.